I have filled out the payment form, but I am not sure whether my purchase went through.

If you are unsure whether your purchase was completed, you can check it on Check your purchase.

Enter the same email address you used to make the purchase and select the cinema where you bought the tickets. Click “Check my purchase”. If we find purchases linked to those details for upcoming sessions or sessions held in the last 30 days, we will email you links to view the purchase summary and access your tickets.

Check your spam folder too. If you do not receive the email, make sure the email address and cinema are correct. The page does not display the purchase status, and not receiving an email does not always mean the payment failed. If you are still unsure, contact us before making another purchase to avoid a possible duplicate charge.